In plain terms
These terms cover our public pages. Once you join, the Homeowner Terms or the Tradesperson Membership Terms take over for that part of the relationship.
What these terms apply to
Public use of halcyoncircle.co.uk and the HalcyonCircle pages that sit alongside it. Separate Homeowner Terms and Tradesperson Membership Terms apply when somebody joins or uses an introduction. Where the two disagree, the more specific terms win for that service.
Who it is for, and what the content is
The website is for people of 18 and over in the United Kingdom. What we publish here is written in good faith and may change. It is general information, not professional, technical, legal, financial or safety advice.
Whether we can help depends on where you are, which category you need, how many places are open and what our checks find. Joining a waiting list or applying does not guarantee admission, an introduction or work. We say that plainly because it is true, and because a Circle that let everybody in would not be worth joining.
Using the site fairly
- Tell us the truth, and update it when something material changes.
- Do not impersonate anybody, submit false documents, manipulate feedback or work around a suspension.
- Do not scrape, copy, probe, disrupt or overload the service, introduce malicious code or try to get in where you are not allowed.
- Do not upload anything unlawful, discriminatory, abusive, threatening, defamatory, misleading or that invades somebody's privacy.
- Do not take another member's details and use them for anything other than the introduction they were given for, and do not send them marketing they did not ask for.
- Do not use our name, our marks or your membership to imply a guarantee, an employment relationship or an approval that goes further than the checks we have actually done.
Links to other people's sites
Links are there for convenience. We do not control what is on the other end, whether it works or how it handles privacy, and a link is not an endorsement unless we say so. Whatever the job, check the quote, the scope, the credentials and the insurance that matter to it.
Our work
The website, the brand, the Circle of Trust method, the software, the design and the original content belong to Halcyon Circle Ltd or to the people who licence them to us. What you may do with them, and what happens to content you give us, is in the Copyright and Content Policy.
What we are responsible for
We do not exclude any liability that the law does not allow us to exclude. That includes death or personal injury caused by negligence, fraud, fraudulent misrepresentation and your statutory rights as a consumer.
Beyond that, we do not promise that the site is always available or that general information will suit every reader's situation. Responsibility for introductions and for the work itself is dealt with in the Homeowner Terms and the Tradesperson Membership Terms.
Changes, and the law that applies
We may change or withdraw features of the website, or suspend access, to protect people, systems or our legal position. These terms are governed by the law of England and Wales. If you are a consumer elsewhere in the UK, you keep the right to bring proceedings where you live.