HalcyonCircle

For homeowners, Surrey and the surrounding area

Four checks, then an introduction.

Stop asking strangers into your home.

HalcyonCircle is a matching service for homeowners and tradespeople in Surrey and the surrounding area. We check the homeowner, we check the job, we check the tradesperson, and then we introduce them.

Nobody arrives as a stranger and every tradesperson we introduce is somebody we would be happy to welcome into our own homes. Homeowner membership is free.

HalcyonCircle, where good people go for good work, done well.

A homeowner opening her front door to a tradesperson she was expecting.

In plain terms

You tell us what needs doing. We check you, we check the job, and we introduce you to a local tradesperson we have already met, interviewed and verified. One job goes to a small number of invited members, never to everybody with a van.

The process

What happens when you ask us for somebody.

  1. You tell us what needs doing

    A few lines is enough to start, and we will guide you through the process to help you build a clear picture of your request.

  2. We check the job and we check you

    We look at what the work actually involves, which trade it belongs to and whether any part of it is regulated. We confirm who is asking and where, proportionate to the stage we have reached. We explain anything we ask for.

  3. We choose from the members near you

    Only members who have passed our checks, hold current cover for that kind of work and have room in the diary. Membership numbers are capped by trade and by area, so the list is short on purpose.

  4. We make the introduction

    You are introduced to up to three selected tradespeople who we believe are best suited to do your job. View their initial quote, HalcyonCircle Score, introduction videos and more to help you make your choice.

  5. You agree the work directly

    The quote, the scope, the dates and the payment are between you and your chosen tradesperson. We keep tabs on progress against plan until the job is done.

  6. Both of you review afterwards

    You review the work. Your tradesperson reviews you as a customer, and both your HalcyonCircle Scores get updated for the community to see. That is what keeps a Circle honest in both directions, and it is the part most services leave out.

Both sides of the door

A tradesperson knocks on one side of a front door while the homeowner reaches for the handle on the other.

Most services check one side of the door and leave the other to luck.

We check both.

A tradesperson walking into a stranger's house is taking a risk too. Will the brief change. Will the access be there. Will the money arrive. Every service in this category has an answer for the homeowner and nothing at all for the person knocking.

So homeowners in the Circle agree to a written standard: a clear brief, respectful access, accurate information about hazards, timely decisions, and paying as agreed. Members get to review them against it. Trust that only runs one way is a filter, not trust.

Straight answers

The things people ask us first.

Nothing. Homeowner membership is free, and we do not take a percentage of the work. Our income is the membership subscription that tradespeople pay.

One job, up to three invited. Often one. You are not handing your number to everybody who paid for it.

No. Nobody can buy a higher score, a better place in the order or a route around a check. If that were for sale the Circle would be worthless.

The tradesperson, directly. We make the introduction and we stand behind our checks. We are not the contractor and we do not hold your money.

Tell us. Our complaints route is open to both sides, it is read by a person, and a member who no longer meets the standard does not stay in the Circle.

That nothing will ever go wrong. Checking reduces uncertainty and gives you somebody accountable. Anyone promising more than that is selling you something.

Good people. Good work. Done well.

Tell us who you are, and we'll take it from there.

I'm a tradesperson

Launch Offer available.

Homeowner apply

Free to join. Under a minute.

Launching in Surrey and the surrounding area. Other parts of southern England will follow.